Who we are
Out of the Box Creative Services is a design company located in Thibodaux, Louisiana in the United States. Our website address is: https://www.otbdcreative.com
What personal data we collect and why we collect it
Contact & Order forms
When visitors submit contact forms and/or order forms on the site we collect the data shown in the form, and also the visitor’s IP address and browser user agent string to help spam detection. Your IP address and browser data may also be sent to Google’s Recaptcha service for SPAM detection to determine if you are a human or a bot.
The information you submit as a part of a contact or order form will be used for Out of the Box Creative Services to either contact you and/or process your order. Your information and media submitted are temporarily stored on our hosting server while we contact you and/or process your order.
If you upload images to our server as a part of your order, you should avoid uploading images with embedded location data (EXIF GPS) included. Information can be extracted regarding location data from images. We do not require EXIF GPS data to provide our services, and this information may be removed from your photos prior to upload.
Embedded content from other websites
This site may include embedded content (e.g. videos, images, articles, etc.) from other sources. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics and Wordfence to better understand the traffic coming to our site. The information used make include your IP address, general geo-location, browser information, operating system information, and other non-identifiable data. We use this information to provide site services and to improve the user experience on our site.
Who we share your data with
If you submit a contact form and/or order form, we do not share your contact information with third parties at any time.
We may share analytics data (browser and operating system type, your general location area, etc) with third party providers, such as Google Analytics, to process and understand the data. We do not share personally identifiable information with third parties.
How long we retain your data
For users that submit a contact and/or order form on our website, we store the personal information they provide in their form submission. This information is automatically purged from our servers within 6 months of your submission. Website administrators can also see or delete that information at any time.
What rights you have over your data
If you have submitted a contact form and/or order form on our site within the past 6 months, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Your submissions may be checked through an automated spam detection service as well as analytical data sites.
Contact Out of the Box Creative Services.
P.O. Box 481
Thibodaux, LA 70302
Submit a request using the form here: https://www.otbdcreative.com/contact
How we protect your data
Your data is stored in a secure location on our servers that is only accessible by our site administrators. We employ the use of advanced firewall technology to protect our site and your data from malicious users, and to prevent unauthorized access.
What data breach procedures we have in place
Should a data breach be identified, our first priority is to secure our site to prevent further unauthorized access. We may employ the use of third party IT security companies to understand a breach and how to further harden our server to prevent future access my malicious users. We will then attempt to notify any parties that may have been affected by such a breach.
What third parties we receive data from
We utilize Google Analytics for website analytical data, and Google Recaptcha for SPAM prevention detection. Our merchant processor is Stripe. Wordfence provides website security services. Any of these sources may provide data to us for the purposes of conducting business and streamlining website services.
What automated decision making and/or profiling we do with user data
The only automated decision making that is conducted on our site is the determination if a visitor is a bot or a human, for the purposes of SPAM prevention. This is done via Google Recaptcha.
Industry regulatory disclosure requirements
Terms & Conditions
Out of the Box Creative Services (we) provides this website, order forms, and our design services to you (customer), for the purposes of ordering and receiving industry standard comp cards, headshots, and portfolio prints. Your order may also include your resume and/or personal info such as height/weight/etc. These services are provided to you without any guarantee or warranty of any kind. Proofs of your final product are provided prior to printing. Customer is responsible for providing the images used in the design of your product. We are not responsible for the resolution and/or quality of the photos you provide to us. We may request higher resolution files if the ones you provide to us are not likely to print satisfactorily.
Out of the Box Creative services is unable to guarantee acting and/or modeling work on the sole basis of providing our services – you and/or your agent are solely responsible for the marketing and utilization of your final product(s) when seeking to be hired for future acting and/or modeling work. We make no guarantees or promises of any kind in regards to your ability to get work while using the service(s) and/or product(s) we provide.
This policy was last updated 10/24/2019.